Contact Us
Got a question about one of our reviews, spotted something that's changed at a listed site, or want to flag a licensing detail we've got wrong? This page explains how to reach us, what we can actually help with, and what to expect once you do.
What we can help with
Best Crypto Casinos is an independent research and comparison site covering crypto casinos available to US players. We don't operate any casino, hold player funds, process deposits or withdrawals, or run customer support for the brands we review. That means we're the right people to contact about:
- Corrections to a review — coin support, bonus terms, licensing details or anything that's gone out of date
- Suggestions for a site to research and potentially add to our rankings
- Feedback on our non-Gamstop and other regional guides or general site content
- Questions about how we score and rank sites, or why one operator sits above another
- General feedback on the site, from broken links to unclear explanations
What we can't help with
Because we're not affiliated with any operator, we're not able to action or resolve the following — these need to go directly to the casino in question:
- Account issues, verification requests, or login problems at a specific casino
- Deposit or withdrawal delays, disputed transactions, or missing funds
- Bonus credit issues, wagering disputes, or closing an account
- Live support during play — every listed casino runs its own support channel (typically live chat or email) for exactly this
If you're dealing with any of the above, check the casino's own help centre or support widget first — they hold your account and can actually act on it.
Before you write in about a specific site
A few things speed up any query about coin support, payout speed or bonus terms:
- Note which casino and which section of the review you're asking about
- Include the date you last checked the information, if it's a discrepancy
- Link to the source if you're flagging outdated licensing or a changed offer — operators update terms often
Bonus terms, wagering requirements and supported coins change regularly across this market, so we rely partly on reader flags to keep pages current alongside our own periodic checks.
A note on what this site is and isn't
Best Crypto Casinos earns commission when readers sign up with a casino through links on this site. This never decides how a site is ranked or reviewed — commission doesn't buy position, and shortcomings get reported even where a commercial relationship exists. If you think a review reads as promotional rather than balanced, that's exactly the kind of feedback worth sending us.
We also don't provide tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether a specific offshore casino's licensing status affects you in your state, that's a conversation for a qualified tax or legal professional, not a comparison site.
If you're struggling with your gambling
This site is a research and comparison resource, not a support service for problem gambling. If gambling is causing you stress, financial strain, or you're finding it hard to stop, the National Problem Gambling Helpline is available free and confidentially at 1-800-GAMBLER. It's worth remembering that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated operators, so building in your own limits matters more, not less. Our Responsible Gambling page has more detail on the tools available and where to find support.
Eligibility and site policies
Best Crypto Casinos is intended for readers 21 and older. All content on this site relates to offshore crypto casinos operating in a legal grey area for US players — they're licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator, and availability varies by state. Nothing on this page or elsewhere on the site should be read as confirming legality in any particular state; readers are responsible for checking their own state's laws. For more on how we operate and who's behind the site, see our About Us page, and our Terms and Conditions cover the full detail on how the site and its content should be used.
Response times
We read every message that comes in, though as an independent editorial team we can't guarantee a same-day reply, particularly for detailed research requests. Corrections that affect reader safety or accuracy — a licensing status change, for example — are prioritised over general feedback.